Privacy Policy
At COHALA Wellness, we are committed to protecting the privacy and security of our website users. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it. By using our website, you agree to the terms of this policy.
1. Information We Collect
Personal information: We collect information you choose to give us, such as your name, email address, phone number, and shipping and billing address, when you make a purchase, join our newsletter or restock list, or contact us.
Automatically collected information: We also collect information such as your IP address, browser type, and device information through cookies and similar technologies. We use this to improve your browsing experience and how our website works.
2. How We Use Your Information
We use your personal information to process and ship your orders, respond to your questions, provide customer support, and send you updates and promotional emails if you’ve opted in. We use automatically collected information to understand how our website is used, improve its design and content, and improve our marketing.
3. Payments
Payments for COHALA Wellness supplements and patches are processed securely by Bankful and PayPal. COHALA Wellness does not store your full card number.
4. Clinical Services Through Altro Health
Our website links to Altro Health, an independent telehealth platform that provides lab testing, peptide therapy, and hormone therapy through licensed clinicians and pharmacies. When you leave our website for Altro Health, any information you provide there, including health, intake, and payment information, is collected and governed by Altro Health’s privacy policy, not this one.
COHALA Wellness does not process payments for Altro Health services and does not receive your clinical payment information.
5. How We Share Information
Service providers: We work with trusted third-party providers who help us run our website, process payments, ship orders, and send emails. They can access personal information only to perform those services and are required to protect it.
Legal requirements: We may disclose personal information if required by law, or if we believe it’s necessary to protect our rights, property, or safety, or that of others.
We do not sell your personal information.
6. Email Marketing
If you join our newsletter or restock list, we’ll send you updates, restock news, and offers. You can unsubscribe at any time using the link at the bottom of any email.
7. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
8. External Links
Our website contains links to websites we don’t operate, including Altro Health. We aren’t responsible for the content or privacy practices of those sites, and we encourage you to read their privacy policies.
9. Children’s Privacy
Our website is not intended for anyone under 18, and we do not knowingly collect personal information from children under 13. If you believe we’ve collected information from a child, please contact us right away.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
Questions about this policy? Email hello@cohalawellness.com.
Thank you for trusting COHALA Wellness with your personal information.
Last updated: October 17, 2026